Professional Air Conditioning Repairs in Mt Pleasant, NC

We had two warranty repairs done - our technician, Doug, called to confirm the appointment and called again when... read moreWe had two warranty repairs done - our technician, Doug, called to confirm the appointment and called again when he was on the way to our home. Doug was very friendly and took the time to answer our questions regarding the repairs. He is a great rep for Dennis Patterson HVAC! read less

Fair pricing, Great service and clean installation.

Well. After wasting $500 on a failed solution by One Hour Heating and Cooling, I contacted Dennis Patterson HVAC. Guess... read moreWell. After wasting $500 on a failed solution by One Hour Heating and Cooling, I contacted Dennis Patterson HVAC. Guess what, my AC now works as it should. I'm ranting over the quality and professionalism of service provided.The story.Less than a month ago, my upstairs ac unit stopped working. I contacted the installer, One Hour Heating and Cooling. Within hours, an arrogant tech showed up on site, did a simple patch on the thermostat, dropped in a charge of leak sealer, then charged me $500 for a system that was still under American Standard's basic warranty.Jump forward to Patterson HVAC.Within weeks the previous fix, so-called, failed. I decided to try a local HVAC service, and remembered seeing Patterson HVAC trucks in the area. I placed a service call.Wow. The Doug, the tech, arrived on time, spoke with grace and humility, and quickly diagnosed my problem. Due to shoddy work by the installers, a weld joint in my attic air handler was leaking.Then the tech revealed the true meaning of professional customer service and quality.First, he captured my remaining coolant.Second, he repaired the leaky weld.Third, he vacuumed my system to eliminate any trapped air problems.Fourth, he recharged my unit, mostly using the captured coolant.Fifth, he gave me a bill that was barely over half of the bill for the inefficient and costly service provided by One Hour Heating and Cooling.So here's the final take.1) I'll never again use or trust One Hour Heating and Cooling2) Dennis Patterson HVAC is the team to call. If you've got an HVAC problem, Patterson is the place to call. They're fair, honest, efficient, and cost-effective.Many thanks to Dennis Patterson HVAC, and Doug, the most gracious tech I've ever encountered. read less

We had such a great experience with this company and will definitely be calling on them again! I asked Christen... read moreWe had such a great experience with this company and will definitely be calling on them again! I asked Christen about a service call due to our air conditioning not working upstairs, and she was able to get us on the schedule for that same day! What a blessing! My husband and I were so impressed with the professionalism and knowledge of the technician, and he took plenty of time with us to explain our options for the repairs and updates needed. The pricing was fair as well! We highly recommend this company to anyone needing HVAC service or repair! read less

We all want the same things when searching for a business, restaurant or especially a Service provider that we invite... read moreWe all want the same things when searching for a business, restaurant or especially a Service provider that we invite into our home or place of work.Experience, integrity and prompt attention to our needs are what we expect. True professionalism is the standard but is so often not delivered in today's ever changing world.That's why as we continually refine our circle of people who do actually deliver consistently the professionalism we want.At 53 years of age now and 37 years in the HVAC industry i am happy to share with you that your search is over.Dennis Patterson HVAC Inc checks all the boxes. I personally guarantee the experience and integrity of the owner Dennis Patterson. Back in the 1980s when we both began our HVAC quest we constantly competed to turn out better looking HVAC jobs and quicker than anyone else but the true test is always performance and longevity. There are thousands of details that go into every job and I know first hand that Dennis Patterson and his team take as much care with the details you will never see as they do with one's you do. read less

Would highly recommend them over and over again they were fantastic cheaper and feel like talked me through everything and... read moreWould highly recommend them over and over again they were fantastic cheaper and feel like talked me through everything and scheduling was easy , only use these guys from now on read less

We all want the same things when searching for a business, restaurant or especially a Service provider that we invite... read moreWe all want the same things when searching for a business, restaurant or especially a Service provider that we invite into our home or place of work.Experience, integrity and prompt attention to our needs are what we expect. True professionalism is the standard but is so often not delivered in today's ever changing world.That's why as we continually refine our circle of people who do actually deliver consistently the professionalism we want.At 53 years of age now and 37 years in the HVAC industry i am happy to share with you that your search is over.Dennis Patterson HVAC Inc checks all the boxes. I personally guarantee the experience and integrity of the owner Dennis Patterson. Back in the 1980s when we both began our HVAC quest we constantly competed to turn out better looking HVAC jobs and quicker than anyone else but the true test is always performance and longevity. There are thousands of details that go into every job and I know first hand that Dennis Patterson and his team take as much care with the details you will never see as they do with one's you do. read less

Dennis' crew were all very friendly and 100% knowledgeable for all things HVAC and more. The job was done quickly... read moreDennis' crew were all very friendly and 100% knowledgeable for all things HVAC and more. The job was done quickly and correctly! I'd recommend Dennis Patterson HVAC to anyone. read less